Shipping & Delivery
Each artwork is swiftly made to order with care, using professional fine art printing and framing processes to ensure your piece arrives beautifully finished and ready for its new home.
For orders over $1000 AUD, complimentary worldwide shipping is included. For orders under this value, shipping will be calculated at checkout.
Canvas Artwork Timeframes
Please allow the following time for your artwork to be created before dispatch:
Unframed Prints: 2-3 weeks
Stretched and Framed Prints: 3-4 weeks
Once your order has been dispatched, you will receive a tracking number so you can follow your artwork as it makes its way to you.
Where Your Artwork Ships From
My studio is based on the Gold Coast, Australia, and all original paintings and mixed media works are dispatched from here.
For made-to-order paper and canvas prints, I work with trusted fine art printers and professional framing partners who create each piece on my behalf and ship it directly to you.
For Australian orders, your artwork is made and framed within Australia.
For customers in the USA and Canada, your artwork will be shipped from within the USA or, where geographically convenient, from Montreal, Canada. I fulfil USA and Canada artwork orders through my partner fine art printing facilities based in California, New York and Montreal.
For New Zealand framed art customers, your artwork is made in Australia, then shipped to our New Zealand framing partner for local framing. Your finished artwork will then be delivered locally to you.
For customers in other locations worldwide, only unframed or rolled canvas prints are available. These fine art prints are shipped from Montreal, Canada.
Estimated Transit Times
The timeframes below are estimates for delivery once your artwork has been made and dispatched.
Australia, New Zealand and Oceania
Canvas & Paper Prints: Within 1 week
Original Paintings: Within 1 week
North America
Canvas & Paper Prints: Within 1 week
Original Paintings: Within 1 week
Europe
Canvas & Paper Prints: 1-3 weeks
Original Paintings: Within 1 week
Asia Pacific
Canvas & Paper Prints: 1-3 weeks
Original Paintings: Within 2 weeks
Latin America and the Caribbean
Canvas & Paper Prints: 1-3 weeks
Original Paintings: Within 2 weeks
North Africa and the Middle East
Canvas & Paper Prints: 2-3 weeks
Original Paintings: Within 2 weeks
Sub-Saharan Africa
Canvas & Paper Prints: 2-3 weeks
Original Paintings: Within 2 weeks
Sale, Christmas & BFCM Shipping Timeframes
During peak periods such as sales, BFCM and pre-Christmas, production and delivery timeframes may be slightly extended due to higher order volumes.
Ordering early is recommended if you are hoping to receive your artwork by a particular date.
Please note that while every care is taken to dispatch your artwork within the estimated timeframes, delivery dates cannot be guaranteed due to factors outside our control, such as courier delays, weather events, or other unforeseen disruptions.
Peace of Mind Guarantee
Artwork is professionally packed for safe delivery, and transit damage is very rare.
If your artwork does arrive damaged, please contact us and send photographs of the damage. A replacement will be provided at no cost to you.
