If in the case your item has arrived damaged, please contact me so that I can promptly arrange a replacement.
For change of mind returns, the information on this page outlines the process to return your Corinne Melanie Co. order.
Return address: 1/209 Nepean Highway, Seaford, VIC Australia 3198.
Please note that the return address often differs from the origin of your package, so please be sure to use the above address.
You can review the full returns policy below.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Your package may have come from one of several warehouses globally I utilise to ensure that I can ship your artwork to you in the shortest time frame possible. If you received return instructions and a return address within your package, please utilise those instructions to return your item. If you did not receive any return information in your package, please follow the instructions below.
To complete your return, we require a receipt or proof of purchase. If you did not receive an invoice with your package, please print the invoice and include it in your returned package. This is so that when we can confirm the right order, and the right person to provide the refund to.
Please do not send your purchase back to the manufacturer. Please note that although I may arrange for your artwork to be printed and framed locally, the return address is located in Australia.
There are certain situations where only partial refunds are granted (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your return will be processed, and a credit will be applied to your store account or you will be provided a gift card to the equal value.
Only regular priced items may be returned, unfortunately sale items cannot be returned.
We only replace items if they are defective or damaged. If you receive a damaged item please email email@example.com to notify. You will be required to provide photographic evidence of your damaged item so that we can arrange a replacement for you. If your replacement arrives damaged, you will be offered another replacement if one is available.
To return your product, you should mail your product to:
1/209 Nepean Highway, Seaford VIC 3198 Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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