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Questions fréquemment posées

Shipping

When will my item arrive?
  • We estimate delivery to most places in Australia, United States and Canada between 2 and 7 business days. Allow up to 7 days for deliveries outside the above countries.
  • When an item is shipped you receive a tracking link, and you will receive a specific delivery estimate from the courier via the tracking page.
  • You can view more information in our shipping policy, here.
Where are you based and where do you ship from?

Corinne’s studio is based in the Yarra Ranges in Victoria, Australia, which is 50km east of Melbourne. The mountainous, green and lush rainforest surrounds serve as inspiration for her pieces. Although based in Australia, Corinne sends her artwork worldwide.

Original Paintings

All original paintings ship directly from my studio in Australia.

Fine Art Prints

For my Australian customers, my artwork will be directly sent to you from my fine art printers and framers based in Melbourne, Sydney and Brisbane.

For my USA and Canada customers, your art will be shipped directly from my fine art printers and framers in North America.

For all other countries outside Australia, USA and Canada, your order ships from North America or the UK depending on your chosen product.

By keeping your art printing and framing as close as possible to the delivery location, I’m able to ensure your art reaches you as quickly as possible.

How much does shipping cost?
  • My fine art prints ship worldwide for free when you spend over $700!
  • For all order values below this, add the item/s into your shopping cart and then enter your address, you will then be given the final price for the item inclusive of shipping.
  • You can confirm you are comfortable with the shipping costs before you commit to order.
How do I track my delivery?

Once your items have shipped out you will get an email notification and a tracking number attached to it.

This tracking number will be linked to the carrier tracking website and if you click
on it, it will allow you to track the status of your order.

In some cases, tracking updates could take 24-48 hours to update accurately.

Alternatively, you can always contact the courier directly and quote your tracking number and they will be able to give you more accurate tracking information.

I read my art will be made to order. How long does that take?

Yes, most art prints are made to order just for you upon ordering - this enables us to personalise your artwork in the exact size and frame of your choosing.

  • Framed paper prints: Ready to ship within 2-4 days
  • Unframed canvas: Ready to ship within 1-2 weeks
  • Stretched and framed canvases: Ready to ship within 3 weeks.

Canvas Prints

What materials do you use?

Our canvas is designed to meet art galleries' and museum's longevity requirements and ensure consistency of shades for up to 200 years old.

The printing process is Giclee with Pigment Ink on a Premium Fine Art Matte Canvas 410g/m2.

What are the differences between unframed, stretched and framed canvas?

Unframed, Rolled Canvas Ships Worldwide

  • Your gorgeous artwork will arrive securely and safely packaged, rolled in a tube. Unframed canvases come with an additional 2" white border all around to allow for stretching and framing of your choice. This is the lowest cost option, and you will need to arrange to have your artwork stretched or framed with a local framer after delivery.

Stretched, Ready to Hang Canvas Ships to Australia, USA & Canada only

  • Arrives ready to hang on the wall, with wire preinstalled. The canvas 'wraps' around timber stretcher bars 1.5in thick.
  • The edges of the artwork wrap around the frame for a clean, modern finish.
  • This is a great option if you want your artwork to arrive ready to hang at your door.
  • Stretched canvases give the look and feel of a clean, modern finish and gallery feel.

Professionally Framed Canvas Ships to Australia, USA & Canada only

  • Chose your desired floating frame, and we'll do the rest.
  • Your artwork will arrive at your door professionally framed, and ready to hang on the wall.
  • A floating frame (sometimes referred to as a shadow box frame) creates a “floating” effect on the art that's inside. That is, the canvas appears suspended within the frame without touching any of the sides, adding a dimensional effect with visual impact.
  • Choose this option if you love the idea of your art being ready to hang on the wall when it arrives, with the added visual impact of the floating frame in your chosen colour/finish.

If you'd like to see these finishes described in even more detail, view the blog post here.

What's the difference between a framed canvas, and a framed paper print?

A canvas floating frame (sometimes referred to as a shadow box frame) creates a “floating” effect on the art that's inside. That is, the canvas appears suspended within the frame without touching any of the sides, adding a dimensional effect with visual impact. For this reason, there is no perspex/glass - the frame simply surrounds the stretched canvas.

A framed paper print is framed traditionally behind glass/perspex. There is an off-white matt included with the frame.

Framed Paper Prints

What are framed paper prints made from?

Framed paper print frames are crafted from sustainably sourced solid ash wood and delivered ready to hang with your chosen artwork.

The media used is giclee fine art ink on a premium, lightly textured cotton rag paper.

The artwork is framed behind UV resistant crystal-clear perspex.

Where do framed paper prints ship to?

Framed paper prints ship worldwide.

What is the lead time for framed paper prints?

Framed paper prints ship within 2-4 days.

Original Paintings

When will you have new original paintings available?

I release new original paintings every 2-3 months. Please note they sell out quickly. If you would like to hear first about originals being released please subscribe to my mailing list via the form at the bottom of this page. I notify my mailing list first, and following this I share releases on my social media accounts.

Do you create custom paintings?

I will be opening my 2024 calendar for custom painting and commission requests.

You can read more about the commissioned process here and submit your request for a quote.

What is your paintng process?

I am a hybrid digital mixed media artist. A brief summary of my process is below.

All of my paintings start out as digital works - I primarily use Corel Painter and Photoshop with my Wacom drawing tablet and stylus.

When creating orignal mixed media works, I have the fine art giclee print of my digital painting created on canvas, mounted and framed.

I then add collage layers, paint, textures and other media to complete the piece.

Although the base is a digital print, due to the many layers of collage and acrylic paint added each finished piece is 100% unique and one-of-a-kind.

I do not re-print the digital base layers again to create another painting, each digital base layer is only used once.

Other Questions

I really want to purchase but I'm not sure how the art will look on my wall or if I'll be happy with it. What can I do?

Artwork is an important investment into your home, and the right artwork selection can entirely transform your room.

Let myself or one of my art specialists complete a render of your room, featuring your chosen artwork. All we require is a photo showing a clear, front-on view of the wall where you'd like your new artwork to go.

You will then have a preview of exactly how the art will look in your room prior to purchasing.

To arrange a room visualisation, click here.

I'm also an artist. Do you do workshops or other trainings?

I'm passionate about the business of art and am working on building out some learning resources to support fellow artists. You can view more over at my resources for artists page.

The artwork I had my eye on is no longer available. Can you help me?

If the artwork you are after is no longer available on my website, or a sold out limited edition, please contact me - there may be other variations still available that we can help you find.

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